FAQ

OMAMA is an initiative born from the meeting of design, social impact, and environmental preservation. We emerged as a direct response to the destructive cycle that links poverty to deforestation in the Amazon, a cycle that keeps the forest devalued and denies opportunities to the people who live within it. We use wood as a language and the standing forest as a principle. We create products, systems, and opportunities that regenerate, inspire, and transform.

OMAMA was founded by Mark Edward Fox, who worked for many years in the technology and financial sectors. His journey led him to the Amazon, where he worked in the forestry industry and witnessed firsthand the destructive cycle between poverty and deforestation, what we call the Doom Cycle. OMAMA was born as a response to that system: a model in which economic development and forest preservation reinforce one another rather than cancel each other out.

Our mission is to prove that it is possible to protect the forest by making it valuable in a new way, not as a commodity, but as a source of identity, dignity, and opportunity. We do this by empowering people, activating local production chains, and creating high-value objects that connect the global market to the living forest.

By offering real alternatives to deforestation. By generating income, training, and local value through responsibly managed wood, OMAMA turns the forest into a legitimate source of prosperity. We don't extract only to give back later. We build systems in which impact is born together with the object.

We are a brand born from the forest, not from the market. The impact lies in the method, not the marketing. We give value to forgotten wood, invisible talents, and overlooked communities, turning it all into beauty, depth, and purpose.

Currently, OMAMA operates in Manaus, in the heart of the Brazilian Amazon, where we maintain our production center and team of artisans. From this base, we coordinate our entire value chain.

Our plan is to gradually expand into remote riverside communities, places where access to income and infrastructure is limited but the potential for transformation is enormous. We believe that bringing production into the forest is essential to creating real and lasting impact.

A multidisciplinary team with experience in finance, technology, forestry engineering, craftsmanship, and community development. Together, we believe that real impact requires more than good intentions, it requires a model, scale, and roots.

OMAMA is a company because generating real impact requires scale. And to achieve scale, you need capital. We aim to be highly profitable, not to grow rich, but to reinvest: in training hundreds of artisans, in running workshops in remote communities, in maintaining a factory with 500 people. Our commitment is to a business model that sustains itself by doing what is right.

We envision a productive, proud, and living Amazon. A forest that sustains those who care for it. A development model that transforms instead of exploits. It is a global network that values not only what is beautiful, but what is fair, deep, and necessary.

Our pieces are made by artisans from the Amazon. Many came to us with no prior training. Some were unemployed, others had never held a formal job. OMAMA was created to include exactly these people: those who have historically been left out of opportunities.

Others bring traditional knowledge passed down through generations. Each piece carries the hands, the eyes, and the time of the person who created it.

We produce in high volume because we believe that real impact requires scale and consistent revenue generation. We use industrial woodworking tools to ensure precision and efficiency, but the entire process is guided by human hands, with an artisan's eye. Each piece is worked with individual attention, from cutting to polishing.

The forest. The land. The materials. The local culture. The artisan's gesture. OMAMA's design does not arrive ready-made; it is born from the meeting of raw material, intention, and context. Each curve responds to what the wood asks for and what the hand proposes.

Yes. Wood is alive, and no board is identical to another. Handwork also brings subtle variations in shape, texture, and finish. This is not a flaw, it is identity. Our products are not replicas, they are artifacts.

At the moment, OMAMA's artisanal production line is prepared to deliver a range of 23 different products, including decorative pieces, bowls, cutting boards, trays, and utensils in general.

Each product line, or piece, has a production schedule designed to optimize the availability of our human and equipment resources, taking into account the greater or lesser complexity that the finishing of each piece requires.

Adding up the time dedicated to each piece, we can say that the most complex and largest ones take around 12 to 15 days, with variation depending on the wood species, going through the stages of cutting, first lathe, kiln, second lathe, sanding, polishing, and finishing.

The simpler pieces can take 8 to 10 days.

We invest directly in people, not just in products. Today, OMAMA trains and employs artisans at our production facility in Manaus, offering stable income and skill development in a region where opportunities are scarce.

Our wood comes from a community forest located along the banks of a tributary of the Madeira River, generating value exactly where forest protection and economic inclusion are most urgent. Soon, we plan to expand our production into riverside communities, bringing dignified work closer to the source.

By making the forest economically valuable without relying on deforestation. Our model is based on buying wood that comes from legally authorized and sustainably managed forests, especially those managed by traditional communities. When caring for the forest becomes a path to prosperity, the logic reverses: the standing tree is worth more than the felled tree.

Because real transformation in the Amazon requires more than good intentions, it requires scale. Our goal is to employ more than 500 artisans across multiple production units, while expanding our supply network with more sustainably managed community forests.

OMAMA is not just a company, it is a model. Proof that it is possible to build a regenerative, dignified, and viable forest economy. And if it works here, it can inspire transformation across the entire region.

We work in direct contact with our partners on the ground and maintain full visibility over the origin of the wood and the production chain. Instead of relying on distant certifications, we prioritize traceability, legal compliance, and direct community engagement. Our impact is not measured in promises, but in income generated, people trained, and forest that remains standing.

We offer training in woodworking, finishing, design principles, and quality control, and we also encourage a deeper understanding of how this work connects to a larger mission.

Many of our artisans start with no prior experience with wood. What they gain goes beyond technique: it is a path toward autonomy, creativity, and building a future.

It means creating beauty with purpose. We use design as a tool to generate emotional connection, enable local production systems, and return value to the standing forest.

Clean with a dry or lightly damp cloth. Do not soak it in water and do not use abrasive products. Every two or three months, apply a thin coat of mineral oil to nourish the wood. Once the oil has been absorbed, you can finish with a coat of natural wax to protect the surface and enhance the finish.

Yes. We use non-toxic finishes that are safe for food contact. They are ideal for fruit, bread, cheese, or nuts. Just avoid liquids or highly acidic foods for prolonged periods.

We suggest not placing water directly in a wooden vase. If you would like to use fresh flowers, we recommend inserting an inner glass or ceramic container. This prevents seepage and keeps the piece well preserved.

Yes. Wood is a living material and can react to changes in humidity and temperature. Small cracks do not compromise the structure of the piece; on the contrary, they reinforce its authenticity.

Small scratches can be smoothed out with fine sandpaper. After sanding, apply a coat of mineral oil to restore the depth of the wood. If you want to reinforce the protection and the finish, finish with a coat of natural wax once the oil has been absorbed.

Today we ship only within Brazil. But we are preparing to begin international shipping in the coming months.

For in-stock products, the delivery time varies depending on distance and can take up to 10 business days, shipping from Manaus to a delivery in Uruguaiana (RS).

For made-to-order requests, whose quantities and types of pieces are specific and depend on stock availability, delivery times are agreed upon together with the customer on a case-by-case basis.

The shipping cost is calculated automatically at checkout, based on weight and distance. We don't profit from shipping; we pass along only the actual cost.

As soon as your order ships, you will receive a tracking link by email. If you have any questions, reach out to our customer support.

In accordance with the Consumer Protection Code, within 7 days of receiving the product, the customer has the right of withdrawal, provided that the piece has not been used and is in its original packaging with the invoice. The sale will be canceled, and the full amount paid will be refunded. OMAMA will get in touch to schedule the pickup of the product.

Any return outside this period will be accepted provided that the piece has not been used and is in its original packaging with the invoice. The sale will be canceled, and the full amount paid will be refunded, after the product is received and reviewed by the OMAMA team. Return shipping costs are the customer's responsibility.

The time frames for any cancellation and/or financial refund to take place depend on the payment method chosen at the time of purchase, but are no more than 15 days.

Send an email to sac@omama.design with your order number and the reason.

Send an email to sac@omama.design with your order number and the reason. We'll take care of the rest.

Never accept an order that shows signs of tampering or clear damage to the packaging. However, if upon opening the box you notice that the piece arrived defective, send an email to info@omama.design with your order number and the reason.

Because they carry real value: legal wood, fair labor, workshop time, professional training, and social and environmental impact. We don't sell only form, we sell process, presence, and purpose.

Everything: from legal extraction to the final finish. It includes fair wages, training, local infrastructure, traceability, and environmental responsibility. It is the price of doing the right thing, the right way.

Rarely. We don't sell at the lowest price, but at the real value each piece carries. We prefer to keep a fair and transparent policy all year round.

Yes. We work with designers, architects, and stores that share our values. Write to info@omama.design.

Of course. We have a press kit available and we love editorial collaborations. Get in touch: info@omama.design.

Yes. But with purpose. If you'd like to propose something with real impact, send it to: info@omama.design.

Maybe. We evaluate on a case-by-case basis to ensure alignment with our principles and our production capacity. Get in touch with us: info@omama.design.

Send an email to sac@omama.design. We reply within two business days.

Please write to sac@omama.design with your order number and the problem you are facing. Whether it's a delivery delay, a question about tracking, or something unexpected, we will investigate and follow up on the case as quickly as possible. Our team is small, but deeply committed, you won't get lost inside a system.